Guide to capturing data for bulk messaging

Email addresses:

• Entry: avoid entering an any other data and only enter the email address. For example do not use hyphens (-), slashes (/ \), etc.
  
• More than one email address: do not put more than one email address in the Email field. Ratehr add to Other Online addresses and indicate the Type as Email.
  
• Main email: always place the main email address in the Email field.
  
• Note: if Logos Flow is bulk messaging for you then we generally use the first email address if there is more than one.
  

Status:

• If an entry has Current = No then it is not included in the bulk message list.
  

Customised messages

• Display Name: this is normally the field used for customising messages. For example: the message starts with 'Dear Mrs Jones'. This means 'Mrs Jones' needs to be in the Display Name. Note: First Name(s) and Surname have seperate fields to capture this data.